Payment Methods
Last updated: 29 October 2026
At Rose & Maree Sydney we offer a range of secure payment methods to make paying as simple as possible. All payments run through Shopify’s secure checkout.
The available methods may vary depending on your device or the payment provider. The options that apply to your order are shown at checkout.
1. Accepted payment methods
Depending on availability, we may accept the following payment methods:
- major credit and debit cards
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Only the payment methods shown at checkout apply to your order.
2. Payment security
Payments are processed by specialised third-party providers, with security measures that meet industry standards.
Your payment details travel over a protected connection during checkout. Rose & Maree Sydney does not process or store your complete credit or debit card details on its own systems.
The payment provider may process your information in line with its own terms, privacy policy and security standards.
3. How payment is processed
Your order is confirmed only after payment has been successfully authorised or completed.
After a successful order, you will receive a confirmation at the email address you gave at checkout.
If your payment is declined, cancelled or unsuccessful, your order may not be processed.
In some cases your bank or payment provider may temporarily show a pending authorisation even though the order was not completed. How quickly it is released depends on your bank or payment provider.
4. Prices and currency
All prices are shown in Australian dollars (AUD).
Depending on your payment method or card, your bank or payment provider may apply:
- currency conversion fees;
- foreign transaction fees;
- other payment-related charges.
These charges are set by your bank or payment provider and are not controlled by Rose & Maree Sydney.
5. Discounts
Bundle discounts are applied automatically at checkout: 10% off 2 items, 15% off 3 items and 20% off 4 or more items.
6. Refunds
If you are entitled to a refund under our Returns & Refunds page or under the law, the refund is generally paid back to the same payment method you used for the purchase.
Once approved, we process the refund as soon as possible and, where applicable, within 14 days.
After a refund has been issued, it can take additional time for the amount to appear in your account. This depends on your bank, card issuer or payment provider and is not under our direct control.
7. Payment checks and fraud prevention
To protect our customers and our business, orders may be subject to payment verification or fraud checks.
In some cases we may contact you for more information before processing an order.
We reserve the right to refuse or cancel an order where we reasonably suspect:
- fraudulent activity;
- unauthorised use of a payment method;
- incorrect payment details;
- a pricing error or technical problem;
- another reason that prevents us from handling the transaction safely.
If we cancel an order after payment has already been received, the corresponding amount is refunded to the original payment method.
8. Contact us
If you have a question about a payment, a refund or a transaction, please use our contact page.
When you contact us about an existing order, please include your order number so we can help you faster.
